Evolvyx

Legal · Terms

Terms of Service

Evolvyx LLC · Last updated April 14, 2026

Evolvyx LLC · Last Updated: April 14, 2026

1. Acceptance of Terms

By accessing or using the website located at evolvyx.io (the "Site") or any services provided by Evolvyx LLC ("Company," "we," "our"), you ("Customer," "you," "your") agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree to these Terms, you must not access or use the Site or Services.

2. Definitions

  • "Services" means the web development, digital marketing, business operations management, and related services provided by the Company under a subscription plan or custom engagement.
  • "Subscription Plan" means the recurring service tier selected by the Customer (Starter, Growth, or Scale), as described on the Site's pricing page.
  • "Quote" means a written proposal issued by the Company specifying the scope, deliverables, and pricing for custom services, which becomes binding upon the Customer's acceptance.
  • "Invoice" means a request for payment issued by the Company for subscription fees, one-time services, or custom-scoped work.
  • "Organization" means a group of users who share a single billing account and are managed through the Customer Portal.
  • "Organization Owner" means the user who created the Organization or has been designated as the owner, who has full administrative rights over the Organization's account, billing, and membership.

3. Service Tiers and Pricing

3.1 Subscription Plans

The Company offers the following subscription plans:

Starter$50 per month or $500 per year
Growth$75 per month or $750 per year

3.2 Scale Tier Custom Pricing

The Scale tier is priced on a per-engagement basis. The Company will issue a Quote detailing the specific services, features, and pricing. The Quote is valid for the period stated therein. The Customer's acceptance of a Quote constitutes agreement to the scope and pricing described. Any changes to scope after acceptance may result in revised pricing, which will be communicated via an updated Quote.

3.3 Add-On Services

Additional services such as business email hosting, digital advertising packages, and custom development work may be offered at additional cost. Pricing for add-ons will be listed on the Site or provided via Quote or Invoice.

3.4 Price Changes

The Company reserves the right to modify subscription pricing with at least thirty (30) days' written notice to the Customer. Price changes will take effect at the start of the next billing cycle following the notice period. Pricing agreed upon in an accepted Quote will not change for the duration of that engagement unless mutually agreed in writing.

4. Billing and Payment

4.1 Recurring Subscriptions

Subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected. By subscribing, you authorize the Company to charge your designated payment method on a recurring basis. Subscriptions automatically renew at the end of each billing period unless canceled.

4.2 One-Time Invoices

For custom services, project work, or add-ons, the Company may issue one-time Invoices. Payment is due within fifteen (15) days of the Invoice date unless otherwise specified on the Invoice.

4.3 Quote-to-Invoice Process

For Scale tier engagements, the Company will issue a Quote. Upon the Customer's acceptance of the Quote, the Company will issue an Invoice for the agreed amount. The Customer's acceptance of a Quote constitutes a binding commitment to pay the invoiced amount upon receipt of the Invoice.

4.4 Failed Payments

If a recurring payment fails, the Company will attempt to collect payment up to three (3) additional times over a fourteen (14) day period. If payment cannot be collected after all retry attempts, the Company may suspend access to the Services. The Customer remains liable for all amounts owed. Service will be restored upon receipt of full payment.

4.5 Discount Codes and Promotions

The Company may offer discount codes or promotional pricing from time to time. Discount codes are subject to the terms specified at the time of issuance, including expiration dates and usage limits. Discount codes cannot be combined unless explicitly stated. The Company reserves the right to revoke any discount code that is being used fraudulently or in a manner inconsistent with its intended purpose.

4.6 Taxes

All fees are exclusive of applicable taxes unless otherwise stated. The Customer is responsible for all taxes, duties, and levies imposed by taxing authorities on the Services, excluding taxes on the Company's income.

5. Cancellation and Refunds

5.1 Subscription Cancellation

You may cancel your subscription at any time through the Customer Portal. Cancellation takes effect at the end of the current billing period. You will continue to have access to the Services until the end of the period for which you have already paid. No prorated refunds will be issued for partial billing periods.

5.2 Annual Subscription Cancellation

If you cancel an annual subscription within the first thirty (30) days, you are entitled to a prorated refund for the unused portion of the term, minus one month of service at the monthly rate. After thirty (30) days, annual subscriptions are non-refundable.

5.3 Custom Engagement Cancellation

For Scale tier or custom-scoped engagements, cancellation terms will be specified in the applicable Quote or Master Services Agreement. In the absence of specific terms, the Customer may cancel with thirty (30) days' written notice, and will be responsible for payment of all work completed up to the date of cancellation.

5.4 Company-Initiated Cancellation

The Company may suspend or terminate your account for violation of these Terms, non-payment, or misuse of the Services. In the event of termination for cause, no refund will be provided.

6. Organizations and Multi-User Access

6.1 Organization Accounts

Customers may create an Organization to allow multiple users to access and manage a shared billing account. The Organization Owner is the individual who creates the Organization or is designated as the owner.

6.2 Organization Owner Liability

The Organization Owner is solely responsible for all charges incurred by the Organization, including subscription fees, invoices, and charges resulting from actions taken by other Organization members. The Organization Owner is responsible for managing membership, including granting and revoking access.

6.3 Member Roles and Permissions

Organization members may be assigned the role of Owner, Billing Admin, or Member. Billing Admins may view and pay invoices, manage subscriptions, and apply discount codes. Members may view billing information but cannot take payment actions. The Organization Owner is responsible for ensuring that members with billing permissions are authorized to act on behalf of the Organization.

6.4 Removal and Departure

When a member is removed from an Organization, their access to the Organization's billing data, subscriptions, and invoices is revoked immediately. If the Organization Owner wishes to transfer ownership, they must designate a new Owner before departing. If an Organization Owner's account is deleted without transferring ownership, the Company may, at its discretion, designate the longest-tenured Billing Admin as the new Owner or suspend the Organization's account until ownership is resolved.

7. Quotes and Acceptance

A Quote issued by the Company is an offer to provide specified services at a stated price. A Quote is not a binding agreement until accepted by the Customer through the Customer Portal. Once accepted, the Customer is obligated to pay the quoted amount upon receipt of the corresponding Invoice. Quotes expire on the date specified therein. Expired quotes must be re-issued to be valid. The Company reserves the right to revise pricing on re-issued quotes.

8. Intellectual Property

8.1 Company IP

The Company retains all rights, title, and interest in the Site, the Customer Portal, the underlying platform, frameworks, tools, and any reusable components or libraries used in the delivery of Services. Nothing in these Terms transfers ownership of Company IP to the Customer.

8.2 Customer Content

The Customer retains all rights to content, data, logos, trademarks, and materials provided to the Company for use in delivering the Services ("Customer Content"). The Customer grants the Company a limited, non-exclusive license to use Customer Content solely for the purpose of delivering the Services.

8.3 Custom Work Product

Ownership of custom work product created under a Scale engagement is governed by the Master Services Agreement. In the absence of an MSA, the following applies: the Company grants the Customer a perpetual, non-exclusive license to use the custom deliverables for their business operations. The Company retains the right to reuse general techniques, know-how, and non-client-specific components in future work for other clients.

9. Data and Privacy

The Company's collection, use, and protection of personal data is governed by the Privacy Policy and Data Processing Addendum, each of which is incorporated herein by reference. By using the Services, you consent to the practices described in those documents.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE.

11. Indemnification

The Customer agrees to indemnify, defend, and hold harmless the Company and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) the Customer's use of the Services, (b) the Customer's violation of these Terms, (c) Customer Content that infringes or misappropriates any third-party intellectual property rights, or (d) the Customer's violation of any applicable law or regulation.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiation between the parties for a period of thirty (30) days. If the dispute is not resolved through negotiation, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state in which the Company is registered. Each party shall bear its own costs, and the arbitrator's fees shall be split equally.

13. Modifications to Terms

The Company may update these Terms from time to time. Material changes will be communicated via email or through a notice on the Site at least thirty (30) days before they take effect. Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Terms.

14. General Provisions

  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
  • Entire Agreement: These Terms, together with the Privacy Policy, Data Processing Addendum, any applicable Master Services Agreement, and any accepted Quotes, constitute the entire agreement between you and the Company.
  • Assignment: You may not assign your rights under these Terms without the Company's prior written consent. The Company may assign its rights without restriction.
  • Waiver: The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15. Contact Information

For questions about these Terms, please contact:

Evolvyx LLC

Email: legal@evolvyx.io

Website: evolvyx.io